This document details our terms and conditions on the basis of which we supply our Products as listed on our website: www.brissi.com. Please read these terms carefully before ordering from us so that you understand our contractual relationship. We want you to be happy with our Products and are committed to working with you until you are. We have tried to write our terms below as simply as possible, but if you have any questions at all, please do not hesitate to contact us by emailing us at hello@brissi.com.

 

1. Our Information

www.brissi.com is owned and operated by World Homes Limited. Our company number is 12140252 and our registered office is at 1 Mill House, Court Farm Church Lane, Norton, Worcester WR5 2PS. Our VAT number is 335231921.

 

2. Orders and Contract

2.1 When you click on the "Pay Now" button at the checkout, you offer to buy the Products at the price indicated, including any delivery charges that may apply to your purchase. Full secure payment will be required once you have placed an order online. At the time of your order, you will receive an "Order Confirmation" email from us confirming that your order has been received.

2.2 All orders are subject to acceptance and availability of the Products. Whilst we endeavour to ensure that all Products are available at the time of ordering, we can sometimes sell quickly and may be unable to accept an order. If this is the case, we will inform you as soon as possible and provide a full refund.

2.3 Once your order has been dispatched, you will receive a "Dispatch Confirmation" email. The Contract between us will be formed at this point.

2.4 Your order will be sent to the address provided in your account details. Please make sure that all your details are correct, including address and telephone number.

2.5 Title for the Product will pass to you upon receipt of the full payment.

2.6 The Product will be at your risk from the time of delivery to you

2.7 By placing an order with BRISSI you are giving us permission to add you to our newsletter email database. You'll receive a welcome email promptly after your order and then all relevant future email updates. Should you wish to unsubscribe from this service you can do so at the bottom of any of our emails.

 

3. Products

3.1 We take all reasonable precautions to ensure that Product details, descriptions and prices on the site are correct. However, we reserve the right to amend specifications of our Products without prior notice in relation to future sales. Any typographical or system errors in pricing will not be deemed part of the Contract. Please see section 7 for more information on this.

3.2 Our Products are sold for domestic use only. We are not responsible for any non-domestic or commercial use of our Products.

 

4. Delivery

4.1 Either we or our nominated delivery partner will contact you to notify you when your Products are ready for delivery.

4.2 You are required to take delivery on the date agreed between us. We reserve the right to charge you an additional re-delivery fee, if you are not present at the agreed delivery time. This payment will be due before redelivery.

4.3 Whilst we will make every effort to deliver your order on time, we will not be liable for any direct or indirect loss or damage incurred by you for failure to deliver within the stated time.

4.4 Our nominated delivery partner will deliver your order to any UK mainland address. Please have proof of identification ready at the point of delivery.

4.5 If you cannot accept a delivery for any reason, including but not limited to lack of access to the property, we will be under no obligation to accept the return and refund the price you paid (unless the Consumer Contracts Regulations apply). 

 

5. Price and Payment Methods

5.1 All prices are inclusive of VAT but may exclude delivery charges that will be added as set out in our delivery charges schedule. The total cost of your order is the price of the Product plus delivery. All prices are subject to change without notice.

5.2 Any customs or import duties levied once the package reaches your destination country will be your responsibility.

5.3 If a Product is listed at an incorrect price due to a system error, we have the right to refuse or cancel any order placed for such Products. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a refund to your credit card account of the same amount. We are under no obligation to provide the Product to you at the incorrect price if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as mis-pricing.

5.4 We accept Visa, Mastercard, American Express, PayPal, ApplePay, GPay & ShopPay as valid methods of payment. You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. We will not be notified of any reason for refusal.

 

6. Promotions

6.1 Discount codes cannot be used in conjunction with any other offer. During our sale or promotional days, if our Products are already discounted your promotion or discount code will not be valid when purchasing sale items. Our promotional offers exclude gift vouchers, all furniture (except where stated) and made-to-order items. If you have a discount code this must be applied in the basket page prior to order placement. Promotions cannot be applied once an order has been placed.

6.2 Where a discount has been applied to the entire order, the discount will be applied evenly across the items ordered. In the event of a refund, if the item was part of a promotion, then only the actual monies paid will be refunded.

 

7. Our Liability

7.1 Brissi shall under no circumstances be liable for consequential or indirect damage or loss. Financial liability is restricted to the price or part price paid for the Product purchased inclusive of delivery charge.

7.2 Nothing in this agreement shall limit our liability for death or personal injury caused by its negligence.

 

8. Force Majeure

8.1 Where, in spite of our reasonable efforts, we are unable to perform an obligation due to an event beyond our reasonable control, we shall not be deemed to be in breach of our Contract with you. This includes in particular (without limitation) deliveries affected by weather events, industrial action, natural disaster or limitations in the use of telecommunications networks.

 

9. Governing Law

Contracts for the purchase of Products through our website will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

 

10. Copyright and Trademark

10.1 All intellectual property on our site, including images, technology and designs are owned or licensed by us.

10.2 The copying, modification, distribution or reproduction of any materials on our site is strictly prohibited. Images may be used, for press or social media, only where the Brissi brand is explicitly credited or linked directly to www.brissi.com. Please contact hello@brissi.com with any requests to reproduce our imagery.

 

11. Variation and Severability

11.1 We may revise these terms and conditions at any time. The Contract between us will be subject to the terms and conditions in force at the time your order is placed.

11.2 If any of these terms and conditions are determined to be invalid or unenforceable, such term or condition will be severed from the remaining terms and conditions, which will continue to be valid to the fullest extent permitted by law.